Take your Partnership Beyond in 2007!

Be sure to make time to attend Partner Forum, our annual event held exclusively for Genesys partners—it takes place prior to G-Force in San Diego on April 23.

Why Should You Attend Partner Forum?

This is your opportunity to get an insider's view of where Genesys is going in 2007. Hear directly from Genesys executives on our vision, market insights, strategies and the critical role partners play in the future of our business. Partner Forum is the perfect venue for you to interact, share your feedback and network with other industry professionals and Genesys leaders.

What You'll Learn at Partner Forum

Gain a clear understanding of our vision and strategy for 2007
Take an inside look at our product strategy and where partners should focus their efforts
See how to take advantage of our programs, tools and resources and how to best work with our sales force to drive revenue
Leverage direct feedback from our customer panel on their experiences working with partners
Get immediate answers to your questions from Genesys leaders at the Executive Q&A
Obtain inside information—from the competitive landscape to SIP business opportunities—at the breakout session of your choice

Register now for both 2007 Partner Forum and G-Force 2007. (Don't forget to sign up for one of the five available breakout sessions at Partner Forum.)

If you don't plan on going to G-Force but you wish to attend Partner Forum, click here to register for register for Partner Forum Only.

 

Partner Forum Agenda

Partner Forum Agenda

Monday, April 23

7:00 a.m.–9:00 a.m.

Registration

7:00 a.m.–8:30 a.m.

Breakfast

8:30 a.m.–9:00 a.m.

Taking Partners Beyond: The Genesys vision, market trends and the critical role partners play in driving the future of our business.
Wes Hayden, President and Chief Executive Officer, Genesys

9:00 a.m.–9:30 a.m.

Focus for Success in 2007: A brief recap of 2006 followed by an overview of areas partners should focus on to ensure success in 2007.
Karl Holzthum, Senior Vice President, Worldwide Channel and Alliances, Genesys

9:30 a.m.–10:00 a.m.

Go Beyond with an Inside look at Genesys Product Strategy: Our vision of the Dynamic Contact Center, the role of partners in that vision and how you can differentiate your company's offerings.
Steve Rutledge, Vice President, Product Marketing, Genesys

10:00 a.m.–10:30 a.m.

Networking Refreshment Break

10:30 a.m.–11:00 a.m.

Customer Panel: Hear directly from Genesys customers about how they want to engage with partners. What works in the sales process? What are customers looking for? What turns customers away?
Panel Host: Joe Heinen, Vice President, Corporate Marketing, Genesys

11:00 a.m.–11:30 a.m.

Effective Engagement with Genesy: Drive up revenue for your company by engaging effectively with Genesys. Leverage the available products, tools and programs, and get tips from a Genesys salesperson about working with Genesys.
Robert Koen, Director, Worldwide Channel Marketing, Genesys

11:30 a.m.–12:00 p.m.

Executive Q&A: Joe Heinen, vice president of corporate marketing, will facilitate a Q&A session with a panel of Genesys executives. Talk with Genesys leaders—give them your insights, ask questions, put them on the spot, and get answers directly from key executives.
Genesys Executive Panel

12:00 p.m.–12:15 p.m.

Awards Ceremony and General Session Wrap-up
Karl Holzthum, Senior Vice President, Worldwide Channel and Alliances, Genesys

12:15 p.m.–3:00 p.m.

Working Lunch Breakouts: Proactively participate in a discussion on the topic of your choice. Each session is presented as a lunch discussion with an opportunity to network with other partners and Genesys employees.

The Winning Edge: Genesys Competitive Update
Diane Demeester, Director, Competitive and Industry Intelligence, Genesys

Managed Service Providers: Sell More and Sell Often
Bob Thronson, Vice President, Business Development, Managed Services, Genesys

How IP Is Changing the Face of the Contact Center
Kaartik Viswanath, Senior Product Marketing Manager, IP, Genesys
Selling Business Value with the Dynamic Contact Center
Kevin Faulkner, Director, Product Marketing, Genesys
Leveraging VoiceXML and SDK to Develop Innovative Applications
Darryl Addington, Product Marketing Manager, Genesys;
Mayur Anadkat, Product Marketing Manager, Genesys

3:00 p.m.–5:00 p.m.

Interaction Pavilion Exhibitor Set-up