G-Force 2007 London

Strengthen Valuable Partner Relationships

Partner Forum is a complimentary event held exclusively for Genesys partners—it takes place prior to G-Force in London on 4 June.

New this year:

		Get the inside story about the latest Genesys strategies, products and solutions

		Hear how to develop, sell and promote new solutions to win new customers with Genesys

		Meet face-to-face with Genesys executives and other partners

		Hear about new partner enablement tools and programs

		Learn how Genesys is addressing market trends. Participate in an interactive Genesys executive FAQ panel

Don't miss this special opportunity to learn the latest Genesys strategies, products and solutions while meeting one-on-one with Genesys executives and partners from around the world.

If you don't plan on going to G-Force but you wish to attend Partner Forum, click here to register for Partner Forum Only.

		Partner Forum Agenda

		Enjoy the Sights of London

Partner Forum Agenda



07:00–09:00		Registration

07:30–08:45		Breakfast

09:00–9:15		Opening Remarks Robert Koen, Director, Worldwide Channel Marketing, Genesys Gian Mario Casarola, Director, EMEA Channel Sales, Genesys

09:15–9:50		Taking Partners Beyond Wes Hayden, President and Chief Executive Officer, Genesys

09:50–10:25		Focus for Success in 2007 Karl Holzthum, Senior Vice President, WW Channel and Alliances, Genesys

10:25–10:45		Refreshment Break

10:45–11:30		The Genesys Dynamic Contact Centre Steve Rutledge, Vice President, Product and Solutions Marketing, Genesys

11:30–12:00		Customer Experience T- Mobile Frank Trefzer, Global Enterprise Solution Specialist, Genesys Bert Kaufmann, Project Manager ERPK, T-Mobile

12:00–14:00

Breakout Lunch Sessions

		Managed Services Providers—Sell More and Sell Often Robert Thronson, Vice President, Managed Service Solutions, Genesys Michel Van Dorp, Senior Business Development Manager, Genesys

		How IP is Changing the Face of the Contact Centre Guillaume Calot, Solutions Architect, Genesys Kaartik Viswanath, Senior Product Marketing Manager, Genesys

		The Winning Edge: Genesys Competitive Update Diane Demeester, Director, Competitive and Industry Intelligence, Genesys

		Leveraging VoiceXML to Deliver Innovative Solutions Brian Bischoff, Vice President, Worldwide Voice Platform Sales, Genesys Bruce Eidsvik, Vice President, Sales, Genesys

14:00–14:40		Executive Q&A Robert Koen, Director, Worldwide Channel Marketing, Genesys Paul Segre, Chief Operating Officer, Genesys Karl Holzthum, Senior Vice President, WW Channel and Alliances, Genesys Steve Rutledge, Vice President, Product and Solutions Marketing, Genesys Gian Mario Casarola, Director, EMEA Channel Sales, Genesys

14:40–15:00		Award Ceremony & General Session Wrap-up Karl Holzthum, Senior Vice President, WW Channel and Alliances, Genesys Gian Mario Casarola, Director, EMEA Channel Sales, Genesys

15:00–15:30		Break

15:30–17:30		London Eye and Sightseeing Tour

18:00–20:00		G-Force Welcome Reception

Enjoy the Sights of London

Join us for an exclusive partner excursion, including a private tour of London and a view from the London Eye. We’ll depart on Monday from the Hilton at 15:30 in a chartered bus that will take us by some of the main attractions in London, such as Westminster Abbey, Big Ben, the Houses of Parliament and Buckingham Palace.

Then we’ll make our way to the London Eye, which is the world’s tallest observation wheel. Located on the banks of the River Thames, its 32 fully enclosed capsules are 135m high and offer unrivalled views over London. A breathtaking feat of design and engineering, passengers in the London Eye's capsules can see up to 40 kilometres in all directions, in complete comfort and safety.

After taking in the views, we’ll return to the hotel at 17:30, just in time for the G-Force Welcome Reception at 18:00.


	© 2007 Genesys Telecommunications, Inc. All rights reserved.