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Transform Customer Experience at G-Force Barcelona
9-11 June, 2009
Find new ways to increase customer loyalty and reduce costs. Take a closer look at bringing Web chat or SMS to your contact center. Engage with thought leaders and experts. Experience the power of voice self-service - on the phone and the web. Learn how to leverage customer resources across the enterprise. Talk to your peers about their challenges - and solutions. Hold the latest in mobile customer service in the palm of your hand. It’s all happening at G-Force 2009!
During a time that many businesses are looking to save money, no business wants to make it harder for reluctant customers to do business. Now is the time to enhance your customers’ experience.
At G-Force Barcelona 2009, you will learn about solutions and best practices that will help orchestrate the customer experience so that every interaction is part of a complete customer experience.
- Over 1,000 Conference Delegates – Genesys Customers and Partners
- Two Days of General Sessions and 20 Breakout Sessions
- Presentations from Genesys Customers, Partners, Executives and Industry Visionaries
- Engage with Genesys Experts
- FREE Education Day and Certification Exams
- Network with Industry Leaders & Compare Customer Service Strategies
What do G-Force attendees think?
“We have been present at most of the G-Force events since Miami and it is by far our company�s single biggest source of qualified sales leads. The calibre of attendee is unprecedented in today�s ever increasing competitive marketplace — testament to (the) team�s hard work and the success of the G-FORCE concept.”
–Simon Wright – Channel Director, Silver Lining Solutions
“G-Force is the most valuable contact centre conference we attend every year. It gives us valuable examples and best practices to apply to our customer service strategy, as well many new contacts that extend our network in the industry. There is no other EMEA contact centre event that comes close to G-Force.”
–Stefan Göthberg – Swedbank
“I am normally selective about grading presentations at conferences like these. However, I enjoyed them all so much, that I believe they deserve a 5 out of 5, the highest possible rating!”
–Aivis Students – Lattelecom
It�s time to
Transform Customer Experience.
 Back Up
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